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By Nick Pappas - 27 Jun 14

Emails And Text Messaging An Imperfect Form Of Communication

Emails And Text Messaging An Imperfect Form Of Communication

I recently read a post by Maria Gilda RacelisThe Agent’s Tone Makes Me Want To Sell The Home

Maria’s post reminded me of emails and text messages I’ve received and sent where the meaning or toneEmails and Textingof that message was totally misunderstood or taken the wrong way.  While not always possible, I’m all for picking up the phone or meeting someone face to face, the person can see your face and you theirs, hear the tone in voices and see body language so that messages will be received as they are intended.

When sending and receiving text messages the use of “U” instead of “you” or “LOL” instead of “laugh out loud” or is it “lots of love?”  Of course, there are many more acronyms that lend themselves to a kind of open interpretation that in my opinion are lacking emotion, tone, inflection, facial expression…intention!  Do we even need to discuss the autocorrect feature with text messaging systems?  I’m sure we’ve all suffered through reading a text we sent only to discover a word we typed was auto-corrected to something entirely different!

Example:

Recently, I had a meeting scheduled with clients and a lender at my office.  Normally the lender arrives early, but this time she was a little late so I text her; “Where are you?” The text response I received was; “I’m waking up now!” So, disappointed I apologized to my clients and canceled the meeting.  As I accompanied my clients down the hallway out of the building we passed the lender we were to meet with.  The message was supposed to say “I’m walking up now!”

TYPING IN ALL CAPS IS GENERALLY CONSIDERED “YELLING” AT SOMEONE, BUT WHAT IF THE PERSON IS TYPING IN ALL CAPS BECAUSE IT’S EASIER FOR THEM TO READ?  WHAT IF THAT’S THE ONLY WAY THEY’VE EVER TYPED AND HAVE NOT GIVEN IT A SECOND THOUGHT?

Sarcasm and humor do not always translate the intended message even if the person you are communicating with is well known to you.  We need to be aware of the words we send off into cyberspace and how they can be interpreted.  So, the next time you send an email or text, you might want to take a second look at it to make sure your message is actually what you are meaning to say and will easily be understood…not misconstrued.

Nick T Pappas

Visit Your Huntsville Real Estate Resource

 Image courtesy mikumistock/freedigitalphotos.net

Original content posted at:  http://actvra.in/4jwQ

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  • Nick T Pappas
  • @ HOMES REALTY GROUP
  • 470 Providence Main St., Suite 202
  • Huntsville, AL 35806
  • DRE# 88377-0
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Listing information deemed reliable but not guaranteed

Equal Housing Opportunity.